To create a subdomain, cPanel asks for the name you wish to use. MAKE SURE the subdomain name you give it doesn't have a folder already named that name. If it does, the subdomain, will not work.

Example: I want to create the subdomain test.kylemaw.com, so my subdomain name is going to be test. If I already have a folder in my FTP named test. I need to delete it or rename it to something different before I create the subdomain with the test name from cPanel.